New mSupply installation in East Timor

In May 2011, Ujwal and Adrian spent around two weeks in the beautiful country of East Timor, to install mSupply and give training to the staff at the SAMES facility in the capital, Dili. More information on SAMES is available on their web site here.

Even before arriving in Dili, we began the process to migrate data from their existing system to mSupply. Once that was successfully accomplished, the actual installation was able to proceed. That involved not just installing our software, but also updating the configuration of the network to use one a pfSense router, and configuring their UPS to safely shutdown the mSupply server in the event of a power outage.

The staff received training on many aspects of using mSupply, sometimes as a group, but often on a one-to-one basis. They got a chance to use the new system with someone always around to help out, and to advise on how to do things a little bit differently from the way they had become accustomed to.

We also made some customisations to mSupply, according to their requirements, many of which will be of benefit to other mSupply users as well. We were even able to do some of these on-site while we were there.

It wasn’t all work though, and we did manage to get some time off to visit the famous statue of Cristo Rei, which is a smaller version of the one in Rio de Janeiro.

Welcome to the new nation of South Sudan!

August 2011. Congratulations to the people of South Sudan on the formation of the new country on Saturday 9th July 2011.

We’re glad to welcome the South Sudan UNDP Pharmaceutical Warehouse and Ministry of Health Central Medical Store, both in Juba, to the family of mSupply users. A team of two spent two weeks in June-July 2011 on an installation and training visit.

We hope the two stores will now be able to better serve the hundreds of hospitals they supply by using mSupply for precise stock management and procurement

The photos show UNDP store staff Henry, Daud, John, Bob and Chaplin with Paul. CMS staff Albert and George (in discussion with Ujwal) are at CMS store – all now keen users of mSupply!

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Welcome Vanuatu!

March 2011. We’re glad to welcome the Vanuatu Ministry of Health to the family of mSupply users.

A team of three spent between two and three weeks in March 2011 on an installation and training visit to four of the 80 plus islands of Vanuatu; the islands visited were Efate, Tanna, Malekula and Espiritu Santo.

Stores at four pharmacies now benefit from the ability effectively to manage their stock with precision. They can submit their orders over the internet to the country’s Central Medical Stores in Port Vila using mSupply’s web interface. The web interface allows instantaneous transmission of data from remote store to central store.

The photos show Rolline and Julienne at Lenakel on Tanna, Nicoletta and Gideon at Norsup on Malekula, and Margaret, Hulyette and Jean Francois at Luganville on Espiritu Santo – all now keen users of mSupply!

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  Lenakel, Tanna
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  Norsup
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  Luganville store
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  Hulyette

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mSupply v3.03 released

Wednesday, January 19, 2011: We're pleased to release mSupply version 3.03 Don't be misled by the small change in version number- there's a lot of goodness in there (and maybe a couple of hundred bug fixes!) Version history coming soon. Get it from the Quick Download links on the right of this article

Welcome Tuvalu

We’re glad to welcome the Tuvalu Ministry of Health to the family of mSupply users.

Ujwal has just finished a two week installation visit. mSupply is being used for both the supply from the central store and dispensing from Tuvalu’s main hospital pharmacy. We’ll have some photos shortly.

Our remote support gets a boost with Teamviewer

We've just spent Euro 1000 on a license for Teamviewer, so we're a bit poorer, but hopefully our clients will get a richer support experience.

We're mighty impressed with Teamviewer. It allows our clients to download a small application (about 2Mb). They then give us a password, and we can control your screen on an ad hoc basis, helping you as needed. Hope you like it.

(By the way, Teamviewer is very safe - we only get to control your computer for one session, and can't do it again in the future without your permission).

Welcome CHAZ

We're pleased to welcome the Churches Health Association of Zambia as a client. They've been using a single user version of mSupply for more than a year, and have just upgraded to a system that allows 4 concurrent users.

Their web site is here

Comparing available software in Africa

In 2008 the Ecumenical Pharmaceutical Network commissioned Ron Wehrens to write a report on available software for pharmaceutical inventory control and accounting.

 You can read more on their web site here or directly download the report from this link

Do cotact us if you want to discuss any of the issues the report raises.

Live in Kiribati

We're very pleased to finally install mSupply in Kiribati.

We're running 2 virtual stores in mSupply to handle the medical/non-drug store as one, and the dispensary as another location.

The people of Kiribati are great- where else in the world can you sit on a stranger's knee when you've run out of seats on the bus? 

Thanks to the WHO for sponsoring this project.

mSupply turns 2 (or is that 10?)

We've just released version two of mSupply. It has been in use at our busiest multi-user sites since September 2007, so has had lots of testing.

Version two is a free upgrade for all users.

To celebrate 10 years since mSupply was first installed, we're making a special offer for anyone who bothers to read our news pages: Any new purchases in June or July 2008 get one year of free support as part of the price. Note that you actually need to pay us within this time frame, not just place an order.

We're very grateful for the support of so many people over the years. We look forward to offering you another special offer for our 20th year anniversary in 2018 ;-) 

 

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